Effective: December 2, 2015
Zele Investigators Thailand Co Ltd is a member of the VeraSafe Website Privacy Seal Program, meaning that VeraSafe has assessed Zele Investigators Thailand Co Ltd ‘s data governance for compliance with the VeraSafe Website Privacy Program Criteria. The program criteria require that participants maintain a high standard for data privacy and implement specific best practices pertaining to notice, choice, access, data integrity, security, and third party information sharing.
If a privacy complaint or dispute cannot be resolved through Zele Investigators Thailand Co Ltd’s internal process, Zele Investigators Thailand Co Ltd has agreed to participate in the VeraSafe Dispute Resolution Procedure. To file a complaint with the Procedure, please submit the required information to VeraSafe here: https://www.verasafe.com/dispute-submission
Information We Collect
Information We Automatically Collect
When you access our Website, whether by computer, mobile phone or other device, we automatically collect certain information about your use of our Website (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; your mobile carrier; IP address or other unique identifier for your computer, mobile phone or other device) using technologies such as cookies and web beacons.
This information is not linked to personally identifiable information (called “PII”).
Information You Provide To Us
In some situations you may provide us with your PII. PII could include your name, telephone number, email address, and any other information we collect about you that by itself is not PII but if combined with PII could be used to personally identify you.
You may provide us with PII when you:
- contact us via our Website;
- provide comments, reviews, feedback, or testimonials about our Website or products or services; and
- any other transactions between you and us on or in relation to our Website.
Cookies and Other Tracking Technologies
We may use web beacons (also known as clear GIFs) to access cookies and count users who visit our Website or open our HTML-formatted email messages. Web beacons are single-pixel graphic files with a unique identifier, similar to cookies. Web beacons are embedded invisibly on web pages and are stored on a user’s hard drive. You can modify your browser settings to control web beacons.
How We Use Your Information
Zele Investigators Thailand Co Ltd will use Information We Automatically Collect to:
Improve your experience on our Website and our services, to count users who visit our Website or open our HTML-formatted email messages, improve the delivery of our ads and web pages to you help us better manage content on our Website by informing us what content is effective and by helping to measure traffic on our Website.
We may use IP addresses to help diagnose problems with our server, administer our Website, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the Website, and deliver customized content.
Zele Investigators Thailand Co Ltd will use PII to:
Respond to your inquiries, and/or other requests or questions, contact you regarding your purchase, collect payments from you, and to send you goods or services purchased through our Website, information and updates related to your purchase, invoices, and email notifications which you have specifically requested.
Sharing PII with Third Parties
We may use third parties to perform certain services on our behalf. We may share your PII, including payment card information, with these third parties solely to enable them to perform the services for us.
Such third parties include those:
- hosting our Website;
- managing the functionality of our Website; and
- processing credit or other payment card payments.
We require that those third party vendors maintain at least the same level of confidentiality that we maintain for such information. We do not provide your PII to parties unconnected with the services we provide. Your information will not be sold to nor will it be exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering a product or service.
Disclosure of Information / Sharing Your Information
We may disclose your PII (i) to the extent required by law or if we have a good-faith belief that such disclosure is necessary in order to comply with official investigations or legal proceedings initiated by governmental and/or law enforcement officials, or private parties, including but not limited to: in response to subpoenas, search warrants, or court orders or (ii) if we sell or transfer all or a portion of our company’s business interests, assets, or both, or in connection with a corporate merger, consolidation, restructuring, or other company change or (iii) to our subsidiaries or affiliates only if necessary for business and operational purposes.
We reserve the right to use, transfer, sell, and share aggregated, anonymous data, which does not include any PII, about our Website users as a group for any legal business purpose, such as analyzing usage trends and seeking compatible advertisers, sponsors, clients, and customers.
Zele Investigators Thailand Co Ltd has implemented and follows commercially reasonable measures to protect against unauthorized access to, and unlawful interception or processing of, PII. Unfortunately, data transmission over the Internet is never 100% secure so we cannot guarantee the security of any information you transmit to us or from our Website therefore you use our Website at your own risk.
Posting In Public Areas of Our Website
If you would like us to remove or delete your name or testimonial from our Website, you may contact us at [email protected]
Note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of our Website for a period of time.
Third Party Websites
Zele Investigators Thailand Co Ltd is not responsible for the treatment of your PII or any of your information by any third party.
Changing Or Updating Your Information
Please note that if you opt out of promotional/marketing emails, you may continue to receive certain communications from us, such as administrative and services announcements and/or messages about your account/profile.
Questions or Concerns, Contact Us
Zele Investigators Thailand Co Ltd
1 South Sathorn Rd.
Bangkok 10120 Thailand
Attn: Mr Michael Lam, Systems Manager